AJ
Work
Founding DesignOps at Joule Studio
Designing an End Condition for Parallel Subprocesses
Agentic UX for Enterprise Systems
Design of a Digital Citizen Portal
Redesign of Error Messaging
Designing an AI Enablement Program
Scaling Approval Workflows
Designing Conversational Access to Complex Systems
Form Usability Study
Work
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Reflections
The work that disappears when it works
Writing rules for a game nobody knows they're playing
The design of beginning
The designer disappears
The work moves upstream
We know more than we can explain
When interaction becomes governance
Capability scales. Understanding doesn't.
…
Reflections
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